Pain Free World: How To Get Help

Friday, February 5, 2010

How To Get Help

The best method of receiving assistance is in the Amega Messenger System, located in your back office. Log into your CyberOffice and click on Messenger in the left bar. You will have the opportunity to express your Customer Support needs there. Even now there is a delay in our response to your messages in this system, but with our newly trained staff, we're catching up! We even have employees from our Singapore office answering these requests! We request that our leaders assist us in directing your team to Messenger.

1 comment:

UnknownFebruary 5, 2010 at 12:16 PM
I wanted to purchase the wand, but the website states they are sold out. Any idea when they will be available? If I place an order for a wand now (they say they are taking pre-orders), will they charge my credit card now or when it ships? I called customer service; but hung-up after being on hold for 15 minutes.
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FAQ

HOW OLD IS THIS COMPANY?
About 4 years old. It started in Asia and has about 500,000 distributors there.

WHAT KIND OF SALES VOLUME ARE THEY DOING?
They did over $100 Million in sales in 2009.

WHEN DID AMEGA OPEN IN NORTH AMERICA.
The ribbon cutting ceremony was at the end of January, 2010. But, the company is going to formally launch in the spring.

CAN ANYONE IN THE WORLD ORDER PRODUCT ONLINE?
Yes, just choose your country from the drop down menu after clicking on ENROLL at your sponsor's website.

HOW MUCH IS THE 'MAGIC' WAND?
$273.60 plus shipping and subject to change of course.

I SIGNED UP AND DIDN'T GET MY WELCOME LETTER. WHAT CAN I DO?
Go to your sponsor's website and click on ENROLL again. Go to the bottom and find the Welcome Letter PRINT function. Put in your user ID and Identification Number and click PRINT. That will give you your temporary password. Use that to log in and then change your password.

*May Amega products be sold from Commercial Outlets?

4.9 - Commercial Outlets
Business Associates may not sell Amega products from a commercial outlet, nor may Business Associates display or sell Amega products or literature in any retail or service establishment, unless the owner of the commercial outlet, retail or service establishment is also a BA.

*May a BA display and sell products at a Trade Show, Exposition or other Sales Forums?

4.10 - Trade Shows, Expositions and Other Sales Forums
Business Associates may display and/or sell Amega products at trade shows and professional expositions. Before submitting a deposit to the event promoter, Business Associates must purchase a Tradeshow and Convention Kit and contact Customer Support in writing for conditional approval as Amega policy is to authorize only one Amega business per event. Final approval will be granted to the first BA who submits an official advertisement of the event, a copy of the contract signed by both the BA and the event official, and a receipt indicating that a deposit for the booth has been paid.

Approval is given only for the event specified. Any requests to participate in future events must again be submitted to Customer Support. Amega further reserves the right to refuse authorization to participate at any function which it does not deem a suitable forum for the promotion of its products, services, or the Amega opportunity. Approval will not be given for swap meets, garage sales, flea markets or farmer’s markets as these events are not conducive to the professional image Amega wishes to portray.

*May a BA sign up his wife or other member of his household?

4.25 - One Amega Business Per BA and Per Household
A BA may operate or have an ownership interest, legal or equitable, as a sole proprietorship, partner, shareholder, trustee, or beneficiary, in only one Amega business. No individual may have, operate or receive compensation from more than one Amega business. Individuals of the same family unit may not enter into or have an interest in more than one Amega Business. A “family unit” is defined as spouses and dependent children living at or doing business at the same address.

In order to maintain the integrity of the Amega Marketing and Compensation Plan, husbands and wives or common-law couples (collectively “spouses”) who wish to become Amega Business Associates must be jointly sponsored as one Amega business. Spouses, regardless of whether one or both are signatories to the BA Application and Agreement, may not own or operate any other Amega business, either individually or jointly, nor may they participate directly or indirectly (as a shareholder, partner, trustee, trust beneficiary, or any other legal or equitable ownership) in the ownership or management of another Amega business in any form.

An exception to the one business per BA rule will be considered on a case by case basis if two Business Associates marry or in cases of a BA receiving an interest in another business through inheritance. Requests for exceptions to policy must be submitted in writing to the Compliance Department.

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Lots of useful info at Terms & Conditions (http://eamega.com/web/subs/usa/terms.asp)

Pain Free World

Friday, February 5, 2010

How To Get Help

1 comment:

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